1. From how long are you using our product / service?
2. How often do you use our product / service?
3. How frequently do you purchase from us?
4. Overall how satisfied were you with our products / services?
5. How satisfied are you with the following characteristics of our products /services?
6. Thinking of your most recent experience with our product / service, how much do you Agree with the following statements?
7. How responsive is our company?
8. Thinking of the similar products / services offered by other companies, how would you Compare our products / services?
9. Compared to our competitors, how is our pricing?
10. Would you purchase our product / service again?
11. Any suggestions / comments for improving our products / services, so that we can serve you better?
12. Personal Particulars:
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